Access and Use of the Beam App for Coworkers
Beam is committed to designing a comprehensive platform, including a dedicated mobile app for coworkers, which is easy to use and respects user privacy and confidentiality.
? Accessing Beam via the Mobile App and Web Application
✔️ The Beam mobile app provides the most complete access in terms of features and available information.
✔️ A web application is also available for coworkers, but it has limitations:
❌ Clocking in/out is not possible.
❌ Shift change or leave requests cannot be submitted or managed.
❌ Assigned tasks cannot be completed (tasks must be handled via the mobile or tablet app).
? Alternative Solutions if a Coworker Cannot Use the Mobile App on Their Personal Phone
In some cases, using the Beam mobile app on a personal smartphone may be difficult or not possible.
➡️ Two alternative solutions are available:
1️⃣ Clocking in can be done from a shared tablet or computer using a PIN code.
• More details on this feature are available [here].
2️⃣ A shared access option for the Beam app can be enabled on a shared smartphone or tablet in a store or workplace.
? Using Shared Access on the Beam App
From the app’s login screen, multiple users can be added to the same device.
➡️ Each coworker logs in using their own credentials (personal password).
This allows the login screen to display a list of all coworkers added to the device.
✔️ Any coworker from the same company can be added.
✔️ Ideal for coworkers working across multiple stores or locations simultaneously or frequently.
Each coworker will then be able to log into their personal Beam account and access all features and information available.
? Notifications and Pending Tasks
✅ Each user will see a “bell” icon displaying the number of unread notifications.
✅ Another indicator will show the number of pending tasks to be completed.
? Automatic Logout After Inactivity
Any logged-in user can enable an automatic logout feature after a specified period of inactivity.
? Benefit: If another coworker picks up the shared phone or tablet, they will be redirected to the initial login screen, ensuring that they are not logged in under someone else’s account.
? How to Enable Automatic Logout?
1️⃣ Go to the left-side menu of the Beam app.
2️⃣ Select “SETTINGS”.
3️⃣ Choose the inactivity time (in minutes) before the session automatically logs out.
Once enabled:
✔️ Each user will see a countdown showing the remaining session time.
✔️ Before logging out, the app will ask if the user wants to remain logged in or log out.
This feature ensures better security and access control, preventing confusion when using a shared device.